Topics

46

Mitel Software Applications / Nupoint Timeout /retry

« on: August 16, 2019, 04:56:29 AM »

it's possible to supress the prompt for Timeout = retry ( attached)

47

Mitel MiVoice Business/MCD/3300 / Call forwarding Icone

« on: January 09, 2019, 11:46:03 AM »

I have two phones :

1st extension : BOSS with 3 keys

-DSS/BUSY Lamp
-user speed call to activate the call fowarding-follow me
-user speed call to deactivate the call fowarding-follow me


2nd extension : secretary

-Scretarial key
-user speed call to activate the call fowarding-follow me-Third party
-user speed call to deactivate the call fowarding-follow me-Third party


When the boss or the secretary activates the Call forwarding , it's works but the secretary doesn't have the Call Forwarding icone  inside the secretarial key.so she doesn't know when the Boss activates/deactivates the Call forwarding. (attached)

So to resolve this issue in system option :

Set to YES : BLF - CFA Indication based on set enabled

this solution solved my problem but created another one :

The boss forward calls to his mobile
From the secretary phone , if i try to call the boss with the secretarial key ,i'm not able to join mobile but internal extension.

Any help will be appreciated.

48

Mitel MiVoice Business/MCD/3300 / Extension

« on: December 27, 2018, 12:27:44 PM »

Hi guys.

Ican't find the extension 12121. I checked all possible menu:

- user and devices
- speed call
- Hunt / ring / pick group

Nothing with the command : locate feature extension and star extension.

With dgtrace 12121 : feature code

But Nothing in the feature acces code form.

Any idea ?

49

Mitel MiVoice Business/MCD/3300 / man down

« on: October 24, 2018, 05:27:32 AM »

Hi guys ,

Does any one use "Man down " functionality on dect phones IPBS 1/2 ?

50

Mitel Software Applications / OAISYS Mivcr Issue

« on: October 04, 2018, 04:39:07 AM »

Hi guys

Each Time when the physical server restart , the Oaisys Level2OAI MitelDriver  service Fail to start automaticaly. When i try to start the service i get :  "error 1053 the service did not respond to the start or control request in a timely fashion"

So to resolve temporarily the issue , i have to stop OAISYS Level2OAI NetServer , then start Oaisys Level2OAI MitelDriver 

i've tried this solution without succes :

1.Go to Start > Run > and type regedit.
2.Navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
3.With the control folder selected, right-click in the pane on the right and select new DWORD Value.
4.Name the new DWORD: ServicesPipeTimeout.
5.Right-click ServicesPipeTimeout, and then click Modify.
6.Click Decimal, type '180000', and then click OK.
7.Restart the computer.



Any idea ?

51

Mitel Software Applications / license UCC

« on: September 27, 2018, 01:57:34 PM »

Hi guys ,

Our Customer use  ip user license with Micollab client V6 only to control deskphone. i will upgrade soonly the Micollab server to V8 . and want to know if i need to purchase a basic UCCV4 licenses to use Micollab client V8 .

52

Mitel Software Applications / UCA config for Micollab client V8

« on: September 27, 2018, 01:51:44 PM »

HI guys ,

Does anyone know where i can find the equivalent of uca.exe.conf  -->C:\Program Files (x86)\Mitel\Unified Communicator Advanced 7.3\

For Micollab client V8 ?

i can't find anything interesting in C:\Program Files (x86)\Mitel\MiCollab


Any ideas ?

53

Mitel Software Applications / Micollab client Update

« on: September 20, 2018, 12:01:59 PM »

Hi guys ,

I upgraded Micollab from V6 to V8 ,  Users run Micollab client UCA V6 . When i launch UCA i'm invited to update Micollab client to V8 .
Do you know where i can change this choice to run V7 client instead ?

Thanks.

54

Mitel MiVoice Business/MCD/3300 / Mivb sds sync with micollab

« on: August 23, 2018, 01:36:54 PM »

Hi ,

I'm not able to sync (start sharing) from network element . Error :


Synchronization failed: Start sharing or sync with MiCollab server is not allowed when multiple clusters exist.

I'don't have multiple cluster ; only default cluster with local node as member to use hotdesking.

Any help would be appreciated.

55

Mitel MiVoice Business/MCD/3300 / Mivoice Business console with tones (DTMF)

« on: August 22, 2018, 12:43:26 PM »

hi ,

i have an issue when i call a DID number or DN with multiple choice , from mivoice business console V8 ,

When i activate the tone (DtMF) and push 1 for choice 1  , the call ends.

Thanks

56

Mitel MiVoice Business/MCD/3300 / Embedded voice mail softkey

« on: August 16, 2018, 02:05:47 PM »

Hi ,

I'm not able to read voicemail using 6940 voicemail key. As u can see in the attached screenshot , i can't see my voicemail number .

When i dial the Embedded voicemail (6000) i'm able to read , delete ... voicemail messages.

in the 6940 phone --> voicemail menu - > i ckecked "open voicemail" + "save password"

I checked the COS of huntgroup +port voicemail + users Cos , voicemail softkey set to yes.

I restarted Mivb and phones = same behaviors



Any idea ?

57

Mitel Software Applications / Micc with APPS

« on: June 20, 2018, 11:15:08 AM »

Hi ,

Does anyone use Micc with What's up or any other application ?

Thanks

58

Mitel MiVoice Business/MCD/3300 / headset + 6920

« on: June 19, 2018, 09:15:39 AM »

Hello

I am looking for a wireless headset for 6920 phones. I want to answer with the button on the headphones.

Do you have feedback or reference to advise me?

 thank you.

59

Mitel MiVoice Business/MCD/3300 / Silent monitor with Mivoice Business Console

« on: May 31, 2018, 11:10:57 AM »

HI guys ,

It's not possible to use "silent monitor" with mivoice business console.

Does anyone know if it's possible to use 2 headset at the same time with console ?

Thanks.

60

Mitel Software Applications / Micollab desktop client

« on: April 30, 2018, 08:53:26 AM »

Hi guys ,

I need the new micollab desktop client , but i dont know where i can find the link .

Attached ( currently i have the the micollab in the micollab in the left , and i need the micollab in the right)

Thanks.