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MiVoice Office 250/Mitel 5000 / Main Line call in Options
« on: August 22, 2012, 09:25:30 AM »
OK, so i have looked left and right to find an answer to this question, we recently had some operation changes that made it so we no longer had a full time receptionist. In result to this, i was tasked with reprogramming the Inter Tel 5000 to give different options when someone calls.
Currently the options are to dial an extension, press 0 for operator, or press # for directory.
We want to be able to change that to say:
Press 1 for Administration, 2 for HR, 3 for etc... etc..
Does anyone know how i would go about doing this with this system? I called Mitel and they said they can not help me because we do not have an account with them.
Currently the options are to dial an extension, press 0 for operator, or press # for directory.
We want to be able to change that to say:
Press 1 for Administration, 2 for HR, 3 for etc... etc..
Does anyone know how i would go about doing this with this system? I called Mitel and they said they can not help me because we do not have an account with them.