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MiVoice Office 250/Mitel 5000 / Mitel 5000CP Call Blocking Day Ring
« on: April 24, 2024, 12:05:52 PM »
Many thanks in advance for help on this one.
I have a Mitel 5000CP and I am having trouble blocking incoming calls by CID during the day. I have been able to do this successfully for the Night Ring Call Routing Table, but when I route the Day Ring Call Routing Table to the Application I created that only has the Digit Translation timeout set to hangup (the same application I use for the Night Ring), the call still goes directly to the Auto Attendant.
As stated, the Night Ring just hangs up on the call when I use my own cell number as a test, but for the Day Ring...directly to auto attendant. What could I be doing wrong? I do that the Empty item and + items set to the appropriate Applications just like with the Night Ring, but for the life of me, I can't get the Day Ring to just disconnect the call. The reason for this is that we have a few SPAM calls and marketers that are pestering our customer support team.
I hope that explains what I want to do and what I have done well enough.
Thanks once again!
I have a Mitel 5000CP and I am having trouble blocking incoming calls by CID during the day. I have been able to do this successfully for the Night Ring Call Routing Table, but when I route the Day Ring Call Routing Table to the Application I created that only has the Digit Translation timeout set to hangup (the same application I use for the Night Ring), the call still goes directly to the Auto Attendant.
As stated, the Night Ring just hangs up on the call when I use my own cell number as a test, but for the Day Ring...directly to auto attendant. What could I be doing wrong? I do that the Empty item and + items set to the appropriate Applications just like with the Night Ring, but for the life of me, I can't get the Day Ring to just disconnect the call. The reason for this is that we have a few SPAM calls and marketers that are pestering our customer support team.
I hope that explains what I want to do and what I have done well enough.
Thanks once again!