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MiVoice Office 250/Mitel 5000 / Unable to receive or make outside calls. Sys Alarm #114 on controller.

« on: April 12, 2024, 11:12:38 AM »

Hello.  I'm new IT here.  Mitel HX controller.  We are currently disconnected from the outside lines - unable to make or receive calls from outside the plant.  I'm on the phone with the phone service provider (Frontier), but they are having trouble finding anything. The alarm is telling me I have lost connection, right?  We have made no changes here at the plant. 

David