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SIP On Mitel / SIP paging device won't work in our environment??
« on: October 14, 2022, 09:46:42 AM »
All,
We have a hosted Mitel solution that has been working great since we installed it in January this year. The problem we have now is that we were sold an Algo 8301 paging adapter and are now finding out that it won't work in a paging group even though it's SIP based. So to be clear... I can call the extension that the 8301 is configured for and it works fine, but when I put it in the paging group it doesn't work. Our tech resource suggested that we "splice into the speaker of an old SIP phone and tie that to the 8301 or find a used Mitel paging adapter"... obviously we're not going to tear apart a phone and splice into the speaker....
Anyone else run into this and how did you resolve it? I just can't wrap my head around why a SIP paging device won't work in a 100% SIP environment???
TIA,
Don
We have a hosted Mitel solution that has been working great since we installed it in January this year. The problem we have now is that we were sold an Algo 8301 paging adapter and are now finding out that it won't work in a paging group even though it's SIP based. So to be clear... I can call the extension that the 8301 is configured for and it works fine, but when I put it in the paging group it doesn't work. Our tech resource suggested that we "splice into the speaker of an old SIP phone and tie that to the 8301 or find a used Mitel paging adapter"... obviously we're not going to tear apart a phone and splice into the speaker....
Anyone else run into this and how did you resolve it? I just can't wrap my head around why a SIP paging device won't work in a 100% SIP environment???
TIA,
Don