Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel 53XX Teleworker set up not working

« on: June 07, 2021, 05:46:22 AM »

Thanks acejavelin,

If I hold both volume keys I get the following prompt "press and hold * to reset to defaults" which i have done a couple of times.

If I try any other breakin on reboot ie holding just the down volume key or 7 then nothing happens, the phone doesnt recognise the input and boots as normal - the keys are not broken or stuck - I was using them the day before I broght the phone home.

When the phone boots I end up with the message "DHCP: Discovery Option 129 missing".

Any more ideas?

2

MiVoice Office 250/Mitel 5000 / Re: Mitel 53XX Teleworker set up not working

« on: June 05, 2021, 04:14:50 AM »

Thanks for the reply Tech Electronics,

I tried the blue button and still cannot get into the config menu.

When you say to connect it to a system, can I ask what you mean? My apologies if this is a basic question - I'm new to dealing with these phones in a home environment. Is this something I can do on my home network?

3

MiVoice Office 250/Mitel 5000 / Mitel 53XX Teleworker set up not working

« on: June 04, 2021, 12:29:55 PM »

Hi,

First post on here. I've been trying to set up my Mitel 5324 phone for home working. After performing a reset to default settings (boot with up and down arrows pressed) I now cannot access any config menus on boot.

Previously I could press # on boot to access these menus.

I believe I should be holding 7 on boot to config the phone as a teleworker but nothing happens, the break-in is ignored and the phone goes straight to Waiting for LLDP. How can I get into the config menus?

Thanks for your help.