Messages

1

Mitel MiVoice Business/MCD/3300 / Re: Mivoice business set up

« on: May 19, 2022, 05:49:43 AM »

Jabra Handset 450

apologies, I meant a Mitel handset separate from the PC. I will update my post.

2

Mitel MiVoice Business/MCD/3300 / Mivoice business set up

« on: May 19, 2022, 03:50:52 AM »

Just looking for a bit of info here all. We have the MiVoice business console (not sure on version) set up on 2x PCs for reception and they're using usb wired/wireless headsets and they're causing no end of problems with the software losing sight of them and having to go into the settings and select them again or move the device to a different port. We've tried many different makes/models etc.

Now my question is, Can the software be used with a physical mitel handset (not connected to the PC)? I'm sure I've seen it somewhere online or in some documentation before but can't find any info on it. If so, is it easy to configure?


Cheers.

3

Mitel MiVoice Business/MCD/3300 / Re: Increase number of members in personal ring group

« on: January 21, 2021, 11:20:48 AM »

You cannot increase the number of members in a PRG, you have to use a ring group instead. The maximum members in ring groups are 64 on server-based MiVoice Business platforms; 32 on all other platforms.

Excellent, thanks. Looks like I've got some faffing about to do!

4

Mitel MiVoice Business/MCD/3300 / Re: Increase number of members in personal ring group

« on: January 20, 2021, 09:46:08 AM »

i don't think , it's by design , but you need to call your mitel dealer , maybe you can increase dimension DB

Thought that may have been the case as I couldn't find anything in system settings or online.

Do you know if there's a similar limit on standard ring groups (not presonal)?


thanks.

5

Mitel MiVoice Business/MCD/3300 / Increase number of members in personal ring group

« on: January 20, 2021, 06:23:22 AM »

Hi all.

Just wondering if it's possible to increase the max number of members in a personal ring group? We have 8 in it at the moment and need to add another.

We have a 3300 on release 8 SP2 that I have inherited control of.  lol


Cheers.