Messages

1

MiVoice Office 250/Mitel 5000 / Re: Multiple Night Mode

« on: September 28, 2018, 05:07:06 PM »

We wanted to see if was another one so attn goes on lunch, we can get all call to one person for it hits the hunt group.

2

MiVoice Office 250/Mitel 5000 / Multiple Night Mode

« on: September 27, 2018, 03:20:10 PM »

My question is "can the multiple night mode inputted into the system"?

3

MiVoice Office 250/Mitel 5000 / Dropped Calls

« on: September 07, 2018, 11:43:15 AM »

hello Group,

I would like to know if there is a time limit for phone call

I'm asking this because we have been on hold for a vendor and after 15.5 mins the call drops

4

MiVoice Office 250/Mitel 5000 / Re: Night Mode

« on: August 23, 2018, 02:51:48 PM »

Sorry forgot to say that 1104 is night mode ext. and it is forward to a cell phone. I have also set up the 1105, 1106 & 1107 also to cell phones.

I did try the way you said and it did not forward call to the cell phones.

5

MiVoice Office 250/Mitel 5000 / Night Mode

« on: August 23, 2018, 01:46:41 PM »

Working with Office 250. Need some info about the night mode. I have created four Phantom. 1104 Night Mode, 1105 1st night person, 1106 2sec night person & 1107 3rd night person. I used 1104 a main night call ext. with forwarding path to 1105, 1106 & 1107. I have tested the night mode feature and only get call to the 1st night person.. Is there a timer for this feature? Would like to make all 1105, 1106 & 1107 ring with in a few sec of each other. if possible

Steven

6

MiVoice Office 250/Mitel 5000 / Re: Auto Attendant

« on: May 29, 2018, 01:50:32 PM »

Sorry that I have not replied. I did figure out how to do it. Thank you for your time on this.

7

MiVoice Office 250/Mitel 5000 / Re: Auto Attendant

« on: May 25, 2018, 03:48:50 PM »

We have an PRI system with DID.

Call Routing Tables

1 Day
2 Night

8

MiVoice Office 250/Mitel 5000 / Auto Attendant

« on: May 25, 2018, 02:12:18 PM »

We have Mivoice office 6.2

I would like to know how to program the auto attendant for day and night calls.

It is going to have a simple saying of "Please hold as I connect you" as phones are rings

please any advise is needed

- Steven