Messages

1

Mitel MiVoice Business/MCD/3300 / Re: 3300 Mxe III, need to upgrade to 12.0.3.x (MCD 6 SP3).

« on: April 28, 2017, 06:19:24 AM »

We do have software assurance.  We had Bell in for a quote and they will only support an upgrade to version 8 (their words) but we cannot go that far with digital sets.  6-SP3 is still a supported version with digital sets so I don't understand either!  There are only two companies local who could do the work and the other said the'd do it but their quote wording scares me "best efforts"; makes me think they do not know what they are doing.  I looked after older Nortel BCM systems for years and have upgraded those, I'm sure this is a similar process, just need software!

2

Mitel MiVoice Business/MCD/3300 / 3300 Mxe III, need to upgrade to 12.0.3.x (MCD 6 SP3).

« on: April 27, 2017, 03:28:18 PM »

Just took over a system and have encounter a weird situation.  Because we are still using mostly digital handsets, I'm told we cannot go past MCD 6 SP3 (currently on 4.2 - 10.2.0.26).  I cannot find anyone in the area who will do the upgrade so I'd like to do it myself but where can I get the SW?  We have software assurance paid up so is there a place I can download it?