Messages

1

MiVoice Office 250/Mitel 5000 / Re: 5330e phone setup for remote use?

« on: December 11, 2015, 01:50:09 PM »

Would the "block wan requests" feature on my router being enabled give the phone problems connecting?

2

MiVoice Office 250/Mitel 5000 / Re: 5330e phone setup for remote use?

« on: December 08, 2015, 01:37:04 PM »

Ok, scanner was a false alarm. Password issue (I had changed that too, same day). So back to the phone problem. Linksys ltr214.
The instructions given me were:
68,69 udp
3998,3999 tcp
5004-5069 udp
5566 tcp
5567 udp
6004-7039 udp
6800-6802 tcp
50098-50508 udp
5570 tcp
I forwarded all of these to the 500

3

MiVoice Office 250/Mitel 5000 / Re: 5330e phone setup for remote use?

« on: December 08, 2015, 09:58:54 AM »

I was just told that the Konica copier/scanner scan function quit working - on the same day that I forwarded ports. Hmmm. Guess I need to find out if the copier is using a port that conflicts with my forwarding. More than a coincidence I suspect.

4

MiVoice Office 250/Mitel 5000 / Re: 5330e phone setup for remote use?

« on: December 08, 2015, 09:14:57 AM »

Thank you. Checked IP - seems right. Phone hangs at "connecting to server" - prior to that I saw tftp failed.
The ports on office router all all forwarded per installer's instruction.

5

MiVoice Office 250/Mitel 5000 / 5330e phone setup for remote use?

« on: December 06, 2015, 12:42:18 PM »

Where can I find guidance on setting up a 5330e at home to access our office system. The installers gave me the phone and told me to set port forwarding on our router - which I did. I assume they did some setup of the phone prior to giving to me. What are the steps to get it going at home?
Thank you.