Messages

1

MiVoice Office 250/Mitel 5000 / Re: Mitel command line

« on: June 04, 2015, 02:46:32 AM »

Okay. So is this something that could be done via the Mitel Solution Alliance API?

Essentially we have been provided by our SIP provider with 758 local area codes for every part of the UK, and whenever we place outbound calls to customers we want to select the CLI with the area code local to them from an internal database. We use click to dial, so I am trying to find a way to send 2 commands to the handset (change CLI then Make Call) or one Make Call command with an additional parameter with the value containing the CLI we wish to use on that calll.

I'm not necessarily worried about using phone manager, if we could avoid phone manager and simply use the API. Does anyone know if this is possible via the API?

2

MiVoice Office 250/Mitel 5000 / Re: Mitel command line

« on: June 03, 2015, 04:30:59 PM »

Hi TE,

Yes that's correct!

3

MiVoice Office 250/Mitel 5000 / Mitel command line

« on: June 03, 2015, 04:04:57 PM »

Hello,

I am new to Mitel, having our first system installed this week. We're in the process of setting up click to dial from our crm system.

PhoneManager.Client.exe MC: 01234567890

I assume this will call from the default CLI on the handset. However as part of the command line interface, is there a way of adding an additional variable to the command line to change the CLI to another number?