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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ausername on June 23, 2017, 10:20:04 AM

Title: Backup failure - VM PORT 12 is not idle
Post by: ausername on June 23, 2017, 10:20:04 AM

Hey guys,

my backups started failing 2 days ago and the following error can be found in the logs.

VM PORT 12 is not idle.



On a normal backup that works as intended, this error message doesn't appear in the logs.

How can I fix this?

thanks!

Title: Re: Backup failure - VM PORT 12 is not idle
Post by: acejavelin on June 23, 2017, 10:35:12 AM

Quote from: ausername on June 23, 2017, 10:20:04 AM

Hey guys,

my backups started failing 2 days ago and the following error can be found in the logs.

VM PORT 12 is not idle.



On a normal backup that works as intended, this error message doesn't appear in the logs.

How can I fix this?

thanks!

Putty to port 2002 and restart the VM...

iPVM_Stop

and wait until it finishes, then enter

iPVM_Start

and wait for it to complete. You should then be able to do your backup.

Of course, you could just do a scheduled reboot at 3am or something and then back it up tomorrow.

Title: Re: Backup failure - VM PORT 12 is not idle
Post by: ausername on June 23, 2017, 12:34:20 PM

Quote from: acejavelin on June 23, 2017, 10:35:12 AM

Quote from: ausername on June 23, 2017, 10:20:04 AM

Hey guys,

my backups started failing 2 days ago and the following error can be found in the logs.

VM PORT 12 is not idle.



On a normal backup that works as intended, this error message doesn't appear in the logs.

How can I fix this?

thanks!

Putty to port 2002 and restart the VM...

iPVM_Stop

and wait until it finishes, then enter

iPVM_Start

and wait for it to complete. You should then be able to do your backup.

Of course, you could just do a scheduled reboot at 3am or something and then back it up tomorrow.

it worked :)

thanks!