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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mpmcquade on May 16, 2017, 10:15:10 AM

Title: Scheduled backup still running
Post by: mpmcquade on May 16, 2017, 10:15:10 AM
I have a nightly, scheduled backup on a 3300 that shows it is running since 5/2/2017 (two weeks).  All other nightly backups since 5/2 have failed stating that only one backup can run at a time.  I'm unable to cancel the "running" backup via the scheduler window.  I can run a backup manually.  Is there a maintenance command that would allow me to cancel the bad backup so regularly scheduled backups can resume?
Title: Re: Scheduled backup still running
Post by: ralph on May 17, 2017, 07:24:59 AM
I suspect that you're going to need to reboot.

Ralph
Title: Re: Scheduled backup still running
Post by: petr.necas on May 17, 2017, 12:23:42 PM
Maybe it is not directly related to this, but we had an issue with backups scheduled to 3:00 a.m., the backup was failing occasionally. The reason was that some internal process that was checking voicemail was also scheduled to 3:00 a.m. and locks the DB. Solution was to reschedule the backup.

To what time is your backup scheduled?
Title: Re: Scheduled backup still running
Post by: mpmcquade on May 17, 2017, 03:47:48 PM
My backup is scheduled at 11:30 PM.  I have another physical 3300 and a vMCD that do backups at the same time as well.  Nothing scheduled on the same 3300 for the same time though.  These have been scheduled this way for almost 3 years.
Title: Re: Scheduled backup still running
Post by: VinceWhirlwind on May 17, 2017, 10:44:08 PM
Do you have a nightly DBMS CHECK scheduled?
Title: Re: Scheduled backup still running
Post by: mpmcquade on May 18, 2017, 04:20:36 PM
It's not listed in the scheduler, but the Maintenance Log shows a DBMS CHECK completed every day at 5:02 AM.  "00 database error(s) detected. 00 form(s) could not be accessed."