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Mitel Forums => Mitel Software Applications => Topic started by: brianbhc on April 01, 2017, 06:01:25 PM

Title: MiVB integration with Salesforce-Connecting to OIG
Post by: brianbhc on April 01, 2017, 06:01:25 PM

New deployment of MiVoice Integration For Salesforce. Users in Salesforce are receiving 'Connecting to Mitel OIG' message. Anyone with experience with this integration. Call Center has been configured per MiVoice Integration for Salesforce Administration Guide

Title: Re: MiVB integration with Salesforce-Connecting to OIG
Post by: eugenej on May 09, 2017, 02:57:02 PM

done this once. You probably have a DNS issue or certificate issue. Remember you have to install the OIG cert on the workstations otherwise the browser will block it
Use your browsers debug tools to see why it's showing connecting to OIG. F(something) then you get to the debug panel

hope this helps