Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on March 23, 2017, 03:34:34 PM
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This is something I haven't been asked to do before.
I think I know the answer but maybe someone knows a way to do it.
I need to take a group of about 20 phones and at a specific time forward them on an always condition to a single phone.
Ideally, I'd put them in tenant 2 and then use the scheduler to put them in day/night but it doesn't look like an option to me.
Has anyone done this or have another way to accomplish it?
Ralph
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What version of S/W?
MCD 8.0 introduced "Business Schedules"
This feature allows you to create up to 100 weekly Business Schedules, which you can then assign to individual directory numbers (DN) listed in the Call Rerouting form. The system uses the time of day and the assigned business schedule (not the system's Day/Night Service schedule) to determine which of the three possible Call Rerouting Always Alternatives should be applied to the particular destination DN. If you do not assign a business schedule to a DN, then the Reroute Always alternate follows the system's Day/Night Service schedule.
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Thank you.
I didn't know that about version 8.
Unfortunately the customer is running 6.0
Ralph
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What about using night2 and then scheduled night service?
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Can't use night 2 because I use that for something else.
I think the easiest solution is to let the customer know the best way would be to upgrade.
Ralph