Mitel Forums - The Unofficial Source
Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: magnus on March 21, 2017, 12:46:34 PM
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I have a client with a 6.1.4.64 version of the Office 250
When the Person A is on the phone with external call and Person B tries to call them on an internal call Person B gets a busy notification and busy tone for about 4 seconds before the call goes through.
How do I either make this go much faster or stop the busy signal entirely?
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The busy tone is because the phone is busy...what do you want to have happen? But if you want to shorten the time before caller camps on thats's SYSTEM/TIMERS AND LIMITS/CAMP ON
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Ideally I would like there to not be a notification that the phone is busy.
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Magnus,
If you are worried about the alert "busy" tone you can reduce the Camp-On timer to 0 and it won't do that any more for Calls camping on to another phone.
System > Timers and Limits > Camp-On
Camp-On: Length of time a caller hears busy tone before camping on.
Thanks,
TE
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I used the on-line monitor to set this to 0. Will this cause any issues since the range is 1-255?
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Magnus,
Well if you ask Mitel I am sure they would say yes, and they probably should, but I have done it before with no issues.
Thanks,
TE