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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: FirstSource on March 16, 2017, 11:47:22 AM

Title: Wireless Headsets for 8662s
Post by: FirstSource on March 16, 2017, 11:47:22 AM
Can anybody recommend a wireless headset brand and model for Mitel (Intertel) 8662 desk phones? I am reluctant to just purchase just any headset just to find out there is a compatibility issue with the Mitel phones. So far I found Plantronics C55, any thoughts?

Chris
Title: Re: Wireless Headsets for 8662s
Post by: VoIP Guy on March 16, 2017, 12:11:19 PM
Try using the following website, if you pop the make/model in it will give you a list of compatible headsets you can use.

https://www.plantronics.com/us/compatibility-guide/
Title: Re: Wireless Headsets for 8662s
Post by: FirstSource on March 16, 2017, 03:54:51 PM
Try using the following website, if you pop the make/model in it will give you a list of compatible headsets you can use.

https://www.plantronics.com/us/compatibility-guide/

Yeah looked into that already, was hoping to get an older cheaper model...I don't need the newest.
Title: Re: Wireless Headsets for 8662s
Post by: Tech Electronics on March 16, 2017, 04:09:47 PM
FirstSource,

I am not sure what exactly you are looking for as most of the vendors are only going to look at the latest models, but the CS-55 that you found will work with the 8662 phone and it was replaced by the CS-540 in 2011; which you would find on the Plantronics Compatibility Guide.

I think that all of the Plantronics CS series headsets worked with the old Inter-Tel phones; which is what the 86xx series phones were. It may require that you go through the settings on the headset to get audio both ways, but that is easy to figure out once it is installed.

Thanks,

TE
Title: Re: Wireless Headsets for 8662s
Post by: DND ON on March 16, 2017, 08:45:37 PM
We've got at least a hundred CS-55 and CS-540 headsets in use with 8520/8560 phones, which are basically the same as the 8662. Plug and play.

Spend the extra coin on the CS-540. They're much more comfortable and weigh about half as much as a CS-55. Any CS-55 you find is living on borrowed time anyway.
Title: Re: Wireless Headsets for 8662s
Post by: FirstSource on March 17, 2017, 09:19:19 AM
Thank you for the information. I will look into the CS-540