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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mvaughn on March 01, 2017, 12:28:31 PM

Title: ACD timeout
Post by: mvaughn on March 01, 2017, 12:28:31 PM

When calling my ACD path, I am able to get my messages to play. After about 2 minutes of being in the queue the call is disconnected/timeout. I have compared my timers to other ACD path's in our environment and the timers are the same. Any suggestions?

thanks

Title: Re: ACD timeout
Post by: ZuluAlpha on March 01, 2017, 04:32:44 PM

Is Interflow Enabled on this queue?