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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mturus on August 16, 2010, 12:30:40 PM

Title: Voicemail Setup
Post by: mturus on August 16, 2010, 12:30:40 PM

I am trying to setup voicemail for 5312 phone. User can leave her name and greeting and record it after all instructions but when the phone rings it does not go to voicemail at all. How can I amend that? I also would like to find out if any user is on the phone then how incoming call can go directly to voicemail rather than keep ringing.

Many thanks.

Title: Re: Voicemail Setup
Post by: Mattmayn on August 16, 2010, 02:29:46 PM

You need to assign a Call Reroute 1st alternative to point at your VM pilot number and then assign this to that phone in the Call Reroute Assignment form.

Title: Re: Voicemail Setup
Post by: ralph on August 16, 2010, 03:55:15 PM

Or, hit the Blue Super Key and walk through the menu to forward it.

Ralph

Title: Re: Voicemail Setup
Post by: mturus on August 18, 2010, 10:16:32 AM

There is no option of voicemail under Blue Super Key.

Title: Re: Voicemail Setup
Post by: Mattmayn on August 18, 2010, 01:09:55 PM

You would be looking for call forward, but then I'm not sure that this will do what you are trying to do. If you want all of the sets to ring that is.