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Mitel Forums => Mitel Software Applications => Topic started by: jsnapp on January 12, 2017, 12:27:43 PM

Title: MiCollab Client
Post by: jsnapp on January 12, 2017, 12:27:43 PM

At our firm we have a Mitel 3300 running an outdated version.  Hoping to get approval soon to get it upgraded.

One of our remote workers has a Mac.  All of our Windows users have the MiCollab Client 6.0
Is there a client for Mac?  If web based is an option, how does that work?
https://server/portal is what I'm used to.  Not sure if there is another URL that will accomplish this.

Thanks for the help!

Title: Re: MiCollab Client
Post by: mszodiac on January 12, 2017, 02:18:33 PM

Based on the tech specs, you Apple Safari 7.0 or later is required.

http://www.mitel.com/sites/default/files/MiCollab%20DS-499832-M1607-EN_0.pdf

Title: Re: MiCollab Client
Post by: jsnapp on January 12, 2017, 02:33:13 PM

Apple Safari 7.0 is required for the Web browser.  I don't even know how to access that URL or how it works.
Is there a MiCollab Client for Mac like there is for Windows?

Title: Re: MiCollab Client
Post by: MitelUK2010 on January 12, 2017, 03:41:01 PM

Yes however would require an upgrade to your MiCollab server. I use the Mac client it works well however doesn't carry all of the windows features... yet.


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Title: Re: MiCollab Client
Post by: acejavelin on January 13, 2017, 05:36:12 PM

The Mac client is in the Apple iTunes Store... https://itunes.apple.com/us/app/micollab/id1103663781?mt=12

But I think it is only for MiCollab 7 or higher, you would have to upgrade MiCollab Server or MiCollab Client MSL Server (depending on your installation type). Not something I would take on myself as a customer since there could be licensing implications or other potential issues.

Title: Re: MiCollab Client
Post by: ZuluAlpha on January 17, 2017, 04:16:57 PM

Quote from: jsnapp on January 12, 2017, 12:27:43 PM

At our firm we have a Mitel 3300 running an outdated version.  Hoping to get approval soon to get it upgraded.

One of our remote workers has a Mac.  All of our Windows users have the MiCollab Client 6.0
Is there a client for Mac?  If web based is an option, how does that work?
https://server/portal is what I'm used to.  Not sure if there is another URL that will accomplish this.

Thanks for the help!

Also if your 3300 is below a certain release of 6.0 SP3, version 7 of MiCollab will not be compatible. You will want to update that first.