Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: mike.l.donnell on December 27, 2016, 05:40:52 PM

Title: Dial by name in CRA
Post by: mike.l.donnell on December 27, 2016, 05:40:52 PM

My dial by name is not working in my CRA. When I input the letters and hit pound it goes only to one extension. Any helpers out there?


Sent from my iPhone using Tapatalk

Title: Re: Dial by name in CRA
Post by: dwayneg on December 27, 2016, 05:54:28 PM

Did it ever work?  Are the description fields on the phones listed as "Lastname, Firstname"?

Title: Re: Dial by name in CRA
Post by: DND ON on December 27, 2016, 06:32:33 PM

What does the # do in the digit translation?

Title: Re: Dial by name in CRA
Post by: Tech Electronics on December 28, 2016, 01:50:18 PM

mike.l.donnell,

Has everyone setup their mailbox yet?

If you setup the descriptions as [lastname, firstname] and they have setup their mailboxes then it would be determined by which Dial by Name Directory [First or Last] that you are using that determines which mailboxes could be called up.

Thanks,

TE