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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: antman74 on August 08, 2010, 04:44:25 PM

Title: 2nd Call While on Speaker Phone
Post by: antman74 on August 08, 2010, 04:44:25 PM

I'm new to the world of Mitel.   We just installed our first Mitel system on Friday.  We're replacing all of our Notel systems nation wide.   Question:  When my users are on speakerphone calls they can't tell when they get a second call.  The second line flashes but unless they are looking directly at it, they have no idea they're receiving a second call.  Is there any way to let them know?  I don't want the phone to ring continuously but rather the same way it does (abbr ring) when the handset is off hook.

Any help would be appreciated.

Title: Re: 2nd Call While on Speaker Phone
Post by: ralph on August 09, 2010, 08:58:17 AM

No there isn't.   The phone doesn't provide audible ringing while on speaker phone.
A work around would be to add an analog line or a second phone and put it in a ring group so everything rings.
You could also put a analog line with a Beehive light that would be a very visual indication.

Ralph

Title: Re: 2nd Call While on Speaker Phone
Post by: v2win on August 09, 2010, 09:35:07 AM

Would UCE give a toast popup on a second call?