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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mszodiac on December 23, 2016, 10:52:14 AM

Title: MiVoice Business Backup Failure
Post by: mszodiac on December 23, 2016, 10:52:14 AM

Hi Everyone,

I'm working on a MiVoice Business running release 7.2 which is constantly reporting a backup failure alarm.

DBMS CHECK FULL does not report any errors.  When I run an immediate backup, the backup goes through successfully.  I've rebooted the MCD yesterday, checked again today, and there's a backup failure alarm again.

Has anyone seen this issue?

Title: Re: MiVoice Business Backup Failure
Post by: lundah on December 23, 2016, 11:46:30 AM

Is there a scheduled backup in the Scheduler? Maybe it's trying to store a scheduled backup to an FTP server that is not available? The logs should be able to tell you what's triggering the alarm.

Title: Re: MiVoice Business Backup Failure
Post by: ZuluAlpha on December 27, 2016, 10:49:36 AM

I know it sounds silly, but I've received this when the server I am backing up to ran out of storage space so the backup couldn't complete.

Title: Re: MiVoice Business Backup Failure
Post by: acejavelin on December 27, 2016, 08:57:51 PM

Have you looked through the maintenance logs? Should give you a pretty clear indicator of what the problem is...