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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: TYTEL on December 12, 2016, 09:00:39 AM

Title: Intetel 5200 voice back up
Post by: TYTEL on December 12, 2016, 09:00:39 AM

What is the procedure for backing up the BVM data using an USB drive as the target backup.
I have a inter tel 5200 system in reading the help info on Voicemail backup and restore it seems to be a straight forward process but I must be missing something.
Thanks
pct

Title: Re: Interel 5200 voice back up
Post by: DND ON on December 12, 2016, 12:11:46 PM

What software version?

Title: Re: Interel 5200 voice back up
Post by: TYTEL on December 12, 2016, 12:43:59 PM

Software version 2.2.1.24.
Thanks
pct
   

Title: Re: Interel 5200 voice back up
Post by: DND ON on December 12, 2016, 01:04:21 PM

In the Database Save + Voice Processor dialog box, you designate where to save the files.

Under Voice Processor, the Save To option is Not Saved by default. On the drop down menu, select USB Port. The Path will be U:/ by default, which should be the thumb drive in the CS chassis.

Title: Re: Interel 5200 voice back up
Post by: TYTEL on December 12, 2016, 01:32:57 PM

Thanks that worked well.
pct

Title: Re: Interel 5200 voice back up
Post by: DND ON on December 12, 2016, 08:29:37 PM

The next time you perform a voice backup, you'll see a dire warning that existing data will be overwritten. That's exactly what you want to happen, so click OK.