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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Saltrock23 on December 05, 2016, 05:42:52 AM

Title: Call Forwarding buttons
Post by: Saltrock23 on December 05, 2016, 05:42:52 AM

Hi

Can you set more than one call forward button for call forward always a user defined one. i.e.

button 2 set to call forward always ######
button 3 set to call forward always ******

Title: Re: Call Forwarding buttons
Post by: sarond on December 05, 2016, 06:51:52 AM

Yes,

Just set the button as a Personal Speed Call with the FAC for Call Forward and the destination.

If you have multiple users wanting the same setup (i.e. destination), create a System Speed Call with the codes and then assign the button as a CDE Speed Call, that way it can be copied to other users.

Title: Re: Call Forwarding buttons
Post by: irongladiator on December 13, 2016, 12:42:12 PM

Saltrock23,
Just as sarond was stating above, you'll also maybe want to consider a "Call Fwd Cancel" button (In the form of a FAC code too) in the event that the user wants to turn call forwarding off, because in setting up the personal speed call buttons that call forward to your two different users, sadly they will not work as a toggle (i.e. On/Off) Just something to keep in mind.

Thanks,
-Iron