Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: smallfaces on November 21, 2016, 05:29:59 AM
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Hi,
is anyone aware of any product or method to record Hotdesk login/logoff? Other than export Maintenance Logs and filter where Source = Mobility.
Background is a large multi site cluster of 3300 MXe, ISS and virtual with a high turnover of staff and no information fed back to the admins. End result is no clear indication of which Hotdesk ID's are in use.
It would be good to have a definitive report detailing the last Hotdesk login date & time and whether the login was still active.
Thanks in advance for any assistance.
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One possible way is to schedule "All IP Devices" form export to export (every 15 minutes) to a CSV file a have service to process the exported files the way you want. I have done similar to monitor "in service"/"out of service" hotel phones.