Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: consta on November 16, 2016, 10:57:51 AM
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We're working on a Mitel 3300 icp with an ASU2 attached to it where one of the 16ONS card failed. We got a replacement 24port ons card from Mitel in which we were told that the 16port has been discontinued. The card was installed and got a minor alarm;
cab Shelf Slot Card Description total faults
4 1 1 | MC284AX 16 port ONS | 16
we have gone into >>System Configuration >>Unit/Modules.. to try changing/delete the ASU configuration of the programmed card slot 1 where the new 24port ons card is installed which then gives an error (Device is not deassigned).
I have checked the >>Maintenance commands>> STATE 4 1 1
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Location | Device | State | Owner | ID |Status
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4 1 1 1 | ONS on ASU II/PER | Unassigned | | |
4 1 1 2 | ONS on ASU II/PER | Unassigned | | |
4 1 1 3 | ONS on ASU II/PER | Unassigned | | |
4 1 1 4 | ONS on ASU II/PER | Unassigned | | |
4 1 1 5 | ONS on ASU II/PER | Unassigned | | |
4 1 1 6 | ONS on ASU II/PER | Unassigned | | |
4 1 1 7 | ONS on ASU II/PER | Unassigned | | |
4 1 1 8 | ONS on ASU II/PER | Unassigned | | |
4 1 1 9 | ONS on ASU II/PER | Unassigned | | |
4 1 1 10 | ONS on ASU II/PER | Unassigned | | |
4 1 1 11 | ONS on ASU II/PER | Unassigned | | |
4 1 1 12 | ONS on ASU II/PER | Unassigned | | |
4 1 1 13 | ONS on ASU II/PER | Unassigned | | |
4 1 1 14 | ONS on ASU II/PER | Unassigned | | |
4 1 1 15 | ONS on ASU II/PER | Unassigned | | |
4 1 1 16 | ONS on ASU II/PER | Unassigned | | |
Really thought this was a PNP card since there was a card there before and that it would utilize the first 16port of the 24port ons card.
Any ideas are welcomed!!!
thanks mcuh..
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Did you run the BUSY 4 1 1 command first before changing the programmed type under Analog Services Units form?
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Yes i did and got:
MC286AA 24 Port ONSP at location 4 1 1 1 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 2 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 3 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 4 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 5 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 6 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 7 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 8 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 9 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 10 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 11 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 12 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 13 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 14 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 15 Busy Failed
Reason - Circuit is unassigned
MC286AA 24 Port ONSP at location 4 1 1 16 Busy Failed
Reason - Circuit is unassigned
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Thanks (mszodiac) for reaching out..
I got it sorted out after two long days of going through the system.
Really thought it was a plug and play case where the system would recognize the new 24port card and assign it, but no no no... The >>System Configuration >>Unit/Modules would allow me to update the installed card.
1. all extensions assigned to the Circuit 4 1 1 had to be removed , due to the fact that it wouldn't allow to be Busied them out (all 16).
2. run Busy on circuit 4 1 1 . >>System Configuration >>Unit/Modules >> ASU configuration then allow to change the old 16port to the 24port ons card and all smilesssssss :D Well apart from creating the extensions again
Minor error gone and got tone every extension...
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Aah. Error on my part too. I assumed you deleted the extensions first.
Thanks for your update. I'm glad you got it working.