Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: pakman on November 14, 2016, 03:01:53 PM

Title: MiContact Center
Post by: pakman on November 14, 2016, 03:01:53 PM

When installing the software package for CCM I receive the following error.

Deploying Visual C++ 2010 SP1 Redistributable:Exception caught while attempting to deploy package. Check your firewall settings and the log for more details.

The windows FW is not turned on and when I check the logs I find other references that say check this log or that log and when I look it leads me down a rabbit hole. I've installed this software on 10 plus machines with no problems and the last 2 pc's I've received that error. I haven't been able to figure it out. I've manually added the Visual package it's looking for but hasn't helped.

thanks for any help!

Title: Re: MiContact Center
Post by: boycey9 on November 17, 2016, 12:47:19 PM

Answers here http://micc.mitel.com/kb/Search.aspx?Keywords=C%2b%2b+2010

Title: Re: MiContact Center
Post by: rpasca on November 21, 2016, 10:39:21 AM

Not sure if you still need this, but posting it for future info:

We were unable to upgrade to the latest hotfix, but this workaround I found works ok:

- navigate to the CCC installer folder -> prereqs -> right click on offlinechocolatey.ps1 > run as administrator
- open an admin command prompt -> choco upgrade chocolatey --force-> accept install
- restart shell as admin
- run choco feature enable -n allowemptychecksums

Now you should be able to install without any errors.