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Mitel Forums => Mitel Software Applications => Topic started by: whatsup3009 on November 04, 2016, 01:19:19 PM

Title: NuPoint Unified standard Delete after forward.
Post by: whatsup3009 on November 04, 2016, 01:19:19 PM

We have MiCollab setup with voicemail to email using standard Um. We are looking for the voicemail to be delete after it is forwarded to email. I have tried fcos option 056 (auto discard message) but no success. I can not see any other suitable option.
Any help would be most appreciated.

Thanks
Whatsup3009

Title: Re: NuPoint Unified standard Delete after forward.
Post by: bluewhite4 on November 04, 2016, 03:54:26 PM

When a customer wanted this in the past, we did it this way:
1. Turned off MWI on that mailbox.
2. Created a LCOS that would delete all messages at midnight.

This way, the mailbox would get a new voicemail, forward it to email without ever turning on the "annoying" MWI, and then would delete it at Midnight.