Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: ctk2003 on October 24, 2016, 03:28:38 PM

Title: Mitai Process Event error
Post by: ctk2003 on October 24, 2016, 03:28:38 PM

I'm getting:

--- Start Exception Stack ---
System.NullReferenceException: Object reference not set to an instance of an object.
   at prairieFyre.Routing.Mitel.MitelBaseDevice.Process MiTAIEvent(BaseCallControlEvent callControlEvent)
--- End Exception Stack ---

in my RoutingInboundService.log for every one of my phone calls.  Not sure where to start to fix the problem?  Could someone give me some background?

Thanks