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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on October 20, 2016, 10:32:39 AM

Title: Telephone Directory Question
Post by: pakman on October 20, 2016, 10:32:39 AM

If I am having sync issues with the TD is it ok to export from one PBX with the numbers I'm missing and import into the PBX where there missing?

thanks,

Title: Re: Telephone Directory Question
Post by: ralph on October 20, 2016, 01:54:43 PM

I'm thinking that if you import them you may end up with a lot of duplicate entries when the sync is resolved.
It would be best to resolve the sync issues.

Ralph

Title: Re: Telephone Directory Question
Post by: pakman on October 21, 2016, 10:20:02 AM

what's the best steps to try and resolve these types of issues. The TD has been cleaned up so they all have names and numbers.

all other forms are sharing fine. I don't have any alarms or SDS errors on the box I'm trying to push the TD to. The typical way I have resolved this in the past isn't working. I have rebooted the box that doesn't have the TD and waited over night hoping something would change.

What's really strange is when the box first came up and I synced everything the TD had a lot of entries and now after several attempts to sync the two boxes the new box has only one entry for the lone phone I have programmed. Doesn't make sense that all the other numbers disappeared.

Title: Re: Telephone Directory Question
Post by: ralph on October 21, 2016, 11:47:14 AM

That's not making any sense to me either.
You may have to take it to tech support.

Ralph