Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: gr8whtd0pe on October 07, 2016, 11:19:38 AM

Title: Envlope settings
Post by: gr8whtd0pe on October 07, 2016, 11:19:38 AM

At my old job we had a 5000 and was able to change the envelope settings on a voicemail. Now with the 3300 at my new job I can't seem to figure out how to change it. Users complain that the greeting of when the voicemail came in and on what date is painfully slow.

Thanks!

Title: Re: Envlope settings
Post by: sarond on October 07, 2016, 07:51:40 PM

Try setting the "Date/Time Stamp" to Do Not Play on the mailbox to disable it.
If they want the envelope details they can press 6 to play it I think.

This is assuming embedded VM.

Title: Re: Envlope settings
Post by: gr8whtd0pe on October 10, 2016, 02:12:32 PM

No sir. It has it's own severs.

Title: Re: Envlope settings
Post by: acejavelin on October 10, 2016, 03:04:13 PM

Quote from: gr8whtd0pe on October 10, 2016, 02:12:32 PM

No sir. It has it's own severs.

Then the process would vary depending on the voicemail system. In Nupoint, this is managed by the FCOS bits assigned to the FCOS that is assigned to the mailbox. In other VM systems, this process could vary widely.