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Mitel Forums => Mitel Software Applications => Topic started by: dinger123 on July 15, 2010, 03:58:02 PM

Title: UC 3 Advanced
Post by: dinger123 on July 15, 2010, 03:58:02 PM

I had UC Advanced 3.0 client working on PC for quite sometime and everything was fine. Windows did an update and now it will not start. It crashes when connecting web services. Any thoughts? Error message is attached. I have uninstalled the Windows Update, but no luck.

Title: Re: UC 3 Advanced
Post by: Mitel100 on July 19, 2010, 08:49:45 AM

The best thing I would do is to un-install and re-install the UCA client.

Title: Re: UC 3 Advanced
Post by: v2win on July 19, 2010, 02:02:05 PM

Also in your user\appdata folder there are some settings you might want to delete.

Title: Re: UC 3 Advanced
Post by: Mattmayn on July 20, 2010, 07:18:41 AM

I think you must delete those files. The uninstall leaves them and you must manually delete them. If not you most likely will have the same issue after the reinstall.

Title: Re: UC 3 Advanced
Post by: dinger123 on July 23, 2010, 10:44:16 AM

Deleting the files/folders from users\appdata and re-installing did the trick. Everything is working great!