Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: gordonf on October 03, 2016, 11:14:30 AM
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Hi there
How do i enable the keys on one of these for the lamps on the keys to light up if one of the extensions is busy?
thanks in advance
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Did you program them as DSS/BLF keys in the administration portal? Users cannot add DSS keys directly.
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no i didnt - how do i do that?
thanks
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no i didnt - how do i do that?
thanks
Login to the web portal as an administrator, go to that user/extension and add the PKM in Device Details, and then go to the key programming and add the DSS/Busy Lamp keys for the extensions as needed on the appropriate key numbers.
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thanks for this.
the extensions are already programmed as user speedcalls. Could i just change them? what would happen then?
Apologies if this is a dumb a question as i think it is.
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Speed dial buttons do not light up.
You'd have to delete and reprogram as DSS/BLF.
Ralph
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OK thanks.
will we be able to use DSS/BLF to transfer calls etc?
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OK thanks.
will we be able to use DSS/BLF to transfer calls etc?
Yes, it is their purpose. :)
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guys thanks for all your help & patience so far with this.
What does the the ring type refer to?
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Ring = standard ring. Bleeps once if on the phone
No Ring = don't ring. Flash only
Delay ring = flash for 10 seconds then ring
Ring cont = Rings continuously even if you're on the phone.
Delay Ring Cont = Flash for 10 seconds then ring continuously
Ralph
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guys my colleague is saying that the buttons are flashing constantly.
any ideas on how to resolve this?
ring type is set to ring
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That means the phone you are monitoring is in some type of state other than idle.
DND, Forwarded Always, logged out.
Ralph