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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jherlitz on September 26, 2016, 05:13:10 PM

Title: just started, have to dial 1 plus area code for local calls?
Post by: jherlitz on September 26, 2016, 05:13:10 PM

one of our offices, out of the blue started having to dial a 1 plus the area code for local numbers?

I have multiple offices and we determine them each within the class of restrictions.  So my main offices is COR #1, and this office with the issue is COR #4.  Now I change my ext to COR #4 and I try dialing a local number obviously fails.  I try dialing a local number that is local from my main office COR #1 and it works.  So obviously some reason #4 is acting like #1.

Where do I fix this?  Trying to look at it now, but figured I would drop this out there now.  I am thinking it is an ARS thing, but I have no idea why it changed?

Thank you,

Title: Re: just started, have to dial 1 plus area code for local calls?
Post by: iboyd on September 26, 2016, 07:59:46 PM

Did you check the digit translation table to see if the number is being modified on the way out?   Did anything change from the Telco? Is there a new block of numbers that the Telco has assigned and the system thinks they are LD?