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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Bigpomaha on September 22, 2016, 04:53:05 PM

Title: One Way Communication Between Offices
Post by: Bigpomaha on September 22, 2016, 04:53:05 PM

Mitel 3300

We have our main office and two outreach clinics and all of the sudden we now have one way comms between offices.  When the mail office calls them, they can hear the main office but we can't hear teh outreach person.  This happens to both Outreach clinics.  The only change that was made that we know of is teh Metro E connection was bumped up from a 3MB line to a 6MB line.  Any thoughts on what the issue could be? Any help would be appreciated.  Thanks

Perry

Title: Re: One Way Communication Between Offices
Post by: VinceWhirlwind on September 23, 2016, 12:51:38 AM

I've had voice fail on a WAN link because the QoS schema wasn't recognising the tags and dropping the voice packets one-way.
 
More likely though, ports have been blocked.