Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: brogerson on September 21, 2016, 01:32:03 PM

Title: Call History
Post by: brogerson on September 21, 2016, 01:32:03 PM

I have a site that has all sets registered to a virtual in Ontario.  They have sets in BC and Alberta and I have set the Network Zones with the different time zones and the times on the phone and in the voicemail is correct.  When the user looks up calls in Call History the calls show the time from Ontario and not BC or Alberta time.

Title: Re: Call History
Post by: ralph on September 21, 2016, 04:45:21 PM

You need to set them up in their own zones.
Check the help pages for zones and time.

Ralph

Title: Re: Call History
Post by: brogerson on September 22, 2016, 09:09:34 AM

They are setup in their own zones.  I have three zones, Ontario, Alberta and BC.  Each sets zone assignment is set to manual and the zone number is entered.

Title: Re: Call History
Post by: VinceWhirlwind on September 22, 2016, 09:19:45 PM

Are you talking about Call History on the phones or in MiCOllab?

Title: Re: Call History
Post by: brogerson on September 23, 2016, 09:15:11 AM

In the phones.

Title: Re: Call History
Post by: VinceWhirlwind on September 27, 2016, 01:20:47 AM

We go to Daylight Saving in 5 days - and one of our offices doesn't.
So I will be very interested to check it out on our system.
All I can see are Zones and I can't see any special reason why Call History would be any different to handset time etc....