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Mitel Forums => Mitel Software Applications => Topic started by: Mattmayn on September 16, 2016, 03:23:24 PM

Title: Send calls to mobile device
Post by: Mattmayn on September 16, 2016, 03:23:24 PM

Is it possible to send calls to a mobile device via the MiCollab Client without using EHDU?

MiVB-Express 7.1 is the platform and all users have UCC Standard licenses.

I thought I would just add the mobile number to the client account and build a status the sends the calls to that number. That doesn't seem to work though.

Title: Re: Send calls to mobile device
Post by: VinceWhirlwind on September 18, 2016, 05:18:40 PM

Yes, that should work, you can use a MiCollab status to forward your calls to any number.
Maybe check CoS that calls to mobile are allowed.
Also check that you are adding the correct digit to dial out.

Title: Re: Send calls to mobile device
Post by: Mattmayn on September 23, 2016, 04:19:57 PM

Forgot to update this. Call forward external need to be allowed in the COS