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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: john on August 30, 2016, 05:14:26 AM

Title: External Call Log?
Post by: john on August 30, 2016, 05:14:26 AM

Hi,
one of my users personal mobiles keeps getting called by someone inside the company, and then hangs up.  Is there a call log anywhere so i can trace the extension number?
Many thanks

Title: Re: External Call Log?
Post by: Tech Electronics on August 30, 2016, 07:37:39 AM

John,

What version of software is running on your system? If it is high enough there is a built-in PSTN Calls report you can do through the System Administration and Diagnostics.

The easiest way to find out is to go to the SAaD tool and after connecting press the down arrow to open up the tabs view. Look to the far right tabs and you should see Reports as one of the tabs. I think you can figure the rest out from there, but if not then just post again and someone will help you further.

Thanks,

TE