Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: VinceWhirlwind on August 25, 2016, 10:17:35 PM

Title: MiCollab Client "Send Problem Report"
Post by: VinceWhirlwind on August 25, 2016, 10:17:35 PM

How do I view a "feedback" log, created by the "Send Problem Report" on the user's MiCollab Client?

Title: Re: MiCollab Client "Send Problem Report"
Post by: rpasca on August 26, 2016, 07:49:51 PM

I know there has to be a better way, but what I'm using for now is going to MiCollab's MSL -> View Logs -> look for feedback_MICOLLABUSER_DATE.zip then download it.

Title: Re: MiCollab Client "Send Problem Report"
Post by: johnp on August 26, 2016, 07:52:23 PM

That's how I do it also, don't know of any other way.

Title: Re: MiCollab Client "Send Problem Report"
Post by: VinceWhirlwind on August 28, 2016, 08:24:11 PM

Oh, I see, it's legible if you download it.
The User's notes appear in the "Client" folder, in a file called "Summary".

Title: Re: MiCollab Client "Send Problem Report"
Post by: io on August 29, 2016, 11:47:06 AM

I was wondering about this as well - thanks everyone!