Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: fkhudari on August 16, 2016, 05:27:22 AM

Title: MITEL caller ID
Post by: fkhudari on August 16, 2016, 05:27:22 AM

Hi,

We are having trouble presenting Caller ID to our analog handsets(Not mitel Device).(from outside to analog extension and from internal analog extension to internal analog extenuation )  all options are set correctly and Caller ID is enabled on the physical line (E1)

the following is set in the relevant Class of Services:

Trunks (set to yes)
DASS II OLI/TLI Provided

Trunks (set to no)
ANI/DNIS/ISDN Number Delivery Trunk
Display ANI/ISDN Calling Number Only
Display ANI/DNIS/ISDN Calling/Called number

Sets (set to yes)
DASS II OLI/TLI Provided
Display ANI/ISDN Calling Number Only
Display ANI/DNIS/ISDN Calling/Called number

Sets (set to no)
ANI/DNIS/ISDN Number Delivery Trunk

CLASS Trunk option under CO Trunk Circuit Descriptor Assignment set to Yes

any other configuration should be set to callerID present ???

Hardware: 3300 MXe + AX clustered

Title: Re: MITEL caller ID
Post by: acejavelin on August 16, 2016, 08:54:26 AM

In the Analog Set COS -

Enable ONS CLASS/CLIP
Enable Calling Name Display - Internal - ONS
Enable Calling Number Display - Internal - ONS

Look in the embedded help under System Features - Features C - CLASS/CLIP Station Side Software Support for exact programming procedure.

Title: Re: MITEL caller ID
Post by: fkhudari on August 17, 2016, 05:00:35 AM

 acejavelin:
i already set Yes on COS of analog set  :Enable ONS CLASS/CLIP&Calling Name Display - Internal - ONS & Calling Number Display - Internal - ONS, but still no CallerID apper  !!!!!!!!!!!!!!.
Regards

Title: Re: MITEL caller ID
Post by: acejavelin on August 17, 2016, 05:56:21 PM

Quote from: fkhudari on August 17, 2016, 05:00:35 AM

acejavelin:
i already set Yes on COS of analog set  :Enable ONS CLASS/CLIP&Calling Name Display - Internal - ONS & Calling Number Display - Internal - ONS, but still no CallerID apper  !!!!!!!!!!!!!!.
Regards

Does caller ID appear on the Mitel sets?

Title: Re: MITEL caller ID
Post by: boycey9 on August 19, 2016, 02:23:09 PM

Not all analogue phones support the same standard for clip, you may need to try a different handset

Title: Re: MITEL caller ID
Post by: ralph on August 30, 2016, 07:31:42 AM

Someone suggested this to me off line.

Quote

I think you should have, is to increase the dsp and allocate some to generate the FSK signal in a peripheral cabinet

I had forgotten that the last time I did this I needed to convert some DTMF Tone Generators (I think that was it) to FSK.
Do a help file search for FSK to see if that gets you somewhere.

Ralph