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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: SimonIFF on August 12, 2016, 05:38:40 AM

Title: "Base Station" number (hot desk configuration)
Post by: SimonIFF on August 12, 2016, 05:38:40 AM

We're in the process of moving many users to hot-desk.

I'm setting up base station extensions. Is there a way to see what base station extension number is applied to a particular base station? We're mostly 5312s & 5212s.

This is while no-one is logged-in (with LOCKED in the display)

Any info much appreciated.

Title: Re: "Base Station" number (hot desk configuration)
Post by: acejavelin on August 12, 2016, 10:00:06 AM

Pressing the blue Superkey and then Key 1 (the prime DN key) does not work?

Title: Re: "Base Station" number (hot desk configuration)
Post by: sarond on August 12, 2016, 09:36:32 PM

I thought as soon as you enabled allowing hotdesk logins in the COS for the those phones it showed the DN on the LCD.

Title: Re: "Base Station" number (hot desk configuration)
Post by: SimonIFF on August 15, 2016, 04:31:54 AM

Thanks for the tips.

Superkey is not responsive when not logged in, Superkey then '1' just displays '1' (and so on for any other number, or '*' or '#')

When not logged on all we see is "Locked" in the display. *31 for hot desk login works as it should. Once logged in we can see the hot desk extension number as normal.

I was thinking there may be a feature code for "Display base station number" or similar.

Title: Re: "Base Station" number (hot desk configuration)
Post by: SimonIFF on August 15, 2016, 04:56:34 AM

Phew, I've answered my own question. For anyone else looking for the answer:

When going to log-in (default FAC *31), after a few seconds the display will automatically show the base station DN, and then after about a second display "Enter Your Ext#".

Face-palm. It's that simple after all, i.e. patience is the key!