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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: gimitel on August 09, 2016, 03:02:35 PM

Title: Call Key 1 & 2
Post by: gimitel on August 09, 2016, 03:02:35 PM

Dear Mitel friends,

One of my customer that has a Mitel 5000 asked me if there is a way that they can see on Call Key 1 or 2 (led on) that some one else is using the LS Trunk lines.

Can someone help?

Thanks

Gimitel

Title: Re: Call Key 1 & 2
Post by: DND ON on August 09, 2016, 03:49:03 PM

No, you would need Trunk keys instead of Call keys.

Title: Re: Call Key 1 & 2
Post by: Tech Electronics on August 09, 2016, 10:30:32 PM

Gimitel,

You will need to be a little more specific on what it is they want exactly.

Are they looking to have a KSU instead of PBX style system? The 5000 can do either one, but it sounds like it is currently setup to be a PBX since it has Call Keys.

Are they just wanting to see the lines and whether or not they are busy and not use them to make calls, but to continue to use the Call Keys?

What is the reasoning behind this whole question from your customer?

Thanks,

TE