Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: jmarx33 on August 04, 2016, 09:30:28 AM

Title: MiVoice Office 250 Hunt Group recall
Post by: jmarx33 on August 04, 2016, 09:30:28 AM

I think I know the answer but I want to be sure, I have question if I have systems networked that are all 250's for example a doctors office and at the local site if calls ring into a hunt group that ring the local members/agent ID's and I setup a recall to a off-node hunt group that rings into that works fine, what happens to the calls at the local site that rings the hunt group and then recalls to the off-node location but the IP networking is down or the do not have enough of the networking license for example the 6 license with v4.0 and higher, do they go to the local primary attendant just like a trunk group ring in to an application on the voice mail and the voice mail is down that goes to the primary attendant?

Title: Re: MiVoice Office 250 Hunt Group recall
Post by: DND ON on August 04, 2016, 12:24:02 PM

My guess would be that calls will leave the hunt group and attempt to ring the off-node hunt group, resulting in Ring No Answer. At least that's what happens to phantoms programmed to ring off-node when the network goes down.