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Mitel Forums => Mitel Software Applications => Topic started by: chapuk on July 18, 2016, 11:33:18 AM

Title: Micollab 7.2 Chat showing Away
Post by: chapuk on July 18, 2016, 11:33:18 AM

Hi.  Having upgraded from MiCollab 6 to 7.2 I've noticed a annoying issue with chat.  My MiCollab client is using a status that allows chat.  Under Configuration, I have the setting that shows chat as "Away" switched off completely.  However, my chat icon is showing "Away" (i.e. coloured orange) despite the fact that everyone else in the organisation is seeing chat a not away (i.e. green chat icon).

Apologies if this is a known issue - I tried in vane to search for this.

Thanks

Title: Re: Micollab 7.2 Chat showing Away
Post by: Sander on July 27, 2016, 10:19:58 AM

I occasionally see the same issue. Sometimes it's there, sometimes it isn't.
Even when setting chat to disabled, it sometimes shows as idle (yellow color).