Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Mila on June 22, 2010, 01:35:29 AM

Title: How do I stop the helpdesk from adjusting the ringer volume?
Post by: Mila on June 22, 2010, 01:35:29 AM

Hi

I'm new. And fed up with the help desk adjusting the ringer volume on their Mitel 5212 phones. They turn it down and ignore the calls. How do I save the volume and stop them from adjusting it again >:( >:( >:(

Title: Re: How do I stop the helpdesk from adjusting the ringer volume?
Post by: ralph on June 22, 2010, 08:07:55 AM

Sorry.  I don't think there is a way to lock the ringing volume.   Just to be sure I checked the help files and there is nothing related to controlling the volume of a ring.

Ralph

Title: Re: How do I stop the helpdesk from adjusting the ringer volume?
Post by: v2win on June 22, 2010, 03:35:06 PM

I am not sure if this will work or not but in class of service there is an option called "Handset volume saved" or something like that.

Try setting it to no.

Or just fire one of the help desk people as a warning to others to do their job.

Title: Re: How do I stop the helpdesk from adjusting the ringer volume?
Post by: Chakara on June 25, 2010, 01:07:35 AM

LOL V2Win.  A random firing gets everyones attention!

I agree, I don't know a way to reset ringer volume like that...

-Chak

Title: Re: How do I stop the helpdesk from adjusting the ringer volume?
Post by: ralph on June 25, 2010, 08:01:03 AM

Quote

Or just fire one of the help desk people as a warning to others to do their job.

Wow!  You guys are harsh.

Ralph

Title: Re: How do I stop the helpdesk from adjusting the ringer volume?
Post by: v2win on June 25, 2010, 11:29:38 AM

Its like unemployment bingo.