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Mitel Forums => Mitel Software Applications => Topic started by: kwahodi on July 11, 2016, 11:13:34 PM

Title: PIM Integration Outlook 2013 64bit
Post by: kwahodi on July 11, 2016, 11:13:34 PM

Hi,

Anybody having an issue with this? I have MiCollab client 6.0 and outlook 2013 64bit. When I go to the PIM Integration page, I cannot add the microsoft outlook contact location. The "change" tab is greyed out. I heard that outlook 2016 has an issue wiyh MiCollab 6.0. Does outlook 2013 64bit have the same issue?

Cheers!

Title: Re: PIM Integration Outlook 2013 64bit
Post by: bluewhite4 on July 12, 2016, 11:20:03 AM

I don't believe that 64-bit versions of Outlook are supported by the pluggin.

I swear I read that on here somewhere, but can't find it now.

Title: Re: PIM Integration Outlook 2013 64bit
Post by: kwahodi on August 10, 2016, 02:33:41 AM

So, I'm re-visiting this issue again. We have just upgraded to MiCollab 7.2. The client version is 7.2.0.47. "Import Contacts" is greyed out and I cannot add outlook contact location in PIM integration page. I also found out that the site has Mocrosoft office 365 proplus.

Any ideas?

Cheers!

Title: Re: PIM Integration Outlook 2013 64bit
Post by: boycey9 on August 19, 2016, 02:31:29 PM

There is some issues with 365 clients, If you log a call with Mitel they should provide you an updated client