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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: jvdpol on June 18, 2010, 01:31:17 PM

Title: Ringgroup station limit
Post by: jvdpol on June 18, 2010, 01:31:17 PM

There is a max limit of 8 times a station is allowed to be added in a ringgroup.
Every station in our office has it's own ringgroup. We have two larger departments with a secretary who is also a member of the ringgroup (last member, we have cascading ringgroups).

The problem is the secretary should be added to more than eight ringgroups. Does anybody know a solution for this?

Title: Re: Ringgroup station limit
Post by: ralph on June 18, 2010, 02:20:41 PM

How many do you need?

You might have to experiment a bit but, (and I'm processing out loud here) what if you forwarded on a busy condition to a the secretary?

Ralph

Title: Re: Ringgroup station limit
Post by: jvdpol on June 18, 2010, 02:30:29 PM

Thanx for your fast reply!

about 10-12.
There should be a forward on busy (but first to colleagues in the same room then to the secretary and last but not least the attendant), but also an immediate forward when the user is away from his/her desk. We use the dnd function to activate the immediate forward to the ringgroup.