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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ralph on June 29, 2016, 11:13:41 AM

Title: Mute button breaking audio
Post by: ralph on June 29, 2016, 11:13:41 AM
Has anyone seen an issue with the latest software where the mute button stops audio in both directions?
Especially on a 5460?

Here's the scenario as it was described to me:
1) has an external call on prime line
2) another call, internal, comes in on a non-prime line - user answers.
3) User presses the Mute button - All audio in both directions is now lost.

I haven't been able to duplicate it but that may be because I'm using a 5340.

Ralph