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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mleitao on June 27, 2016, 02:15:20 PM

Title: Where do I set the amount of rings before going to Voicemail
Post by: mleitao on June 27, 2016, 02:15:20 PM

I have a few users that there extensions are not redirecting to there voicemail, some users are fine. I'm not sure where to look to find the discrepency I have a Mitel 3300
Thanks Michael

Title: Re: Where do I set the amount of rings before going to Voicemail
Post by: ralph on June 27, 2016, 02:58:01 PM

Check the Call Reroute form.
In the first alternative column you will see a number there.
If it's '1' try changing it to a '2'.

Ralph

Title: Re: Where do I set the amount of rings before going to Voicemail
Post by: mleitao on June 27, 2016, 03:18:28 PM

Thank you Ralph, you rock the house!

Title: Re: Where do I set the amount of rings before going to Voicemail
Post by: VinceWhirlwind on June 28, 2016, 02:00:52 AM

Next question will be - why are calls being re-routed to VMBox 1004...

Title: Re: Where do I set the amount of rings before going to Voicemail
Post by: phiphi on June 30, 2016, 09:58:46 AM

Hi,

Maybe in Call Rerouting section, it's configured directly to VMBox 1004 ?

Thanks.